Chill Out Training and Enterprise (COTE) requires a 50% deposit to secure all course bookings. In the event that you are unable to attend your course the deposit is non-refundable.
Equality and Diversity
The Chill Out Group, which incorporates the trading activities of Chill Out Spa and Chill Out Training and Enterprise is opposed to all forms of discrimination on the grounds of age, gender, appearance, marital status, nationality, political or religious beliefs, sexuality, mental or physical disabilities. We operate with the highest possible code of ethics and values and actively promote a culture of tolerance throughout the workplace and within the services we provide. If you feel that we are not meeting these aims, please contact a member of staff who will be able to advise you of our complaints procedure. A detailed version of our Equality and Diversity Policy is available upon request.
Tel: 0151 548 7730
COTE will collect information you supplied via this Website, such information may include your name, postal address, e-mail address, telephone number; COTE gathers this information in order to respond to your enquiry. Information provided to us is subject to confidentiality and will not be disclosed without your prior consent to any third party, other than to any employee for the purpose of providing you with the service you require, or to comply with any applicable laws or lawful government and/or regulatory requests. Where you have consented when providing us with your details, COTE may deliver to you information in which you are interested, for example you may have requested newsletters regarding an area of spa and beauty training you have a particular interest in. If you change your mind about receiving this information in the future, please let us know. You can check the information we hold or ask us to amend any inaccuracies in the information that we hold or request its removal by writing to us or contacting us at the above address. We will take the necessary action within the time limits provided for under the Act. We may charge you an administration fee for complying with you request. This may vary but at present the maximum amount we would charge is £10.00. We also reserve the right to use reasonable measures to check your identity before any information will be disclosed to you.
Updating your details
If any of the information that you have provided to COTE changes, for example if you change your name or e-mail address, please let us know the correct details to the above contact details.
How to contact Chill Out Training and Enterprise
Stanley Grange, Ormskirk Road, Knowsley Park, Merseyside. L34 4AR
Whilst COTE takes all reasonable steps to ensure the protection of personal information obtained by us, we cannot guarantee the security of any information sent to us on-line as the internet is not a secure medium and should not be used to send confidential or sensitive information.
COTE HEREBY EXPRESSLY DISCLAIMS ALL LIABILITY WHATSOEVER (INCLUDING LIABILITY FOR CONSEQUENTIAL LOSS OR LOSS OF PROFIT) HOWSOEVER ARISING FROM THE USE OF INFORMATION CONTAINED ON THIS WEBSITE WHETHER DUE TO INACCURACY, ERROR, OMISSION OR ANY OTHER CAUSE AND WHETHER ON THE PART OF COTE OR ITS SERVANTS, AGENTS OR ANY OTHER PERSON.
Copyright subsisting in the contents of this Website, including without limitation all trade marks, text, graphics and information, is owned by the Chill Out Group, save where expressly stated. Copying or reproduction of the whole or any part of this Website in any form, including electronic media, is expressly prohibited save that you may print or download to a local hard disk extracts for your own personal use, provided that you acknowledge www.chilloutspa.co.uk as the source of the material.